Connecting code to customer - a deep dive into customer-centric monitoring

In today's digital-first world, developers have become integral to the success of every business – because if your software sucks, your business sucks.

In this live demonstration, we'll show you three successful strategies that put the customer at the center of your monitoring workflow, with real-world examples of drilling into and resolving issues.

You'll learn:

- How to set up a modern monitoring suite so that you can see real-time data in less than 5 minutes

- Where to look for the metrics that matter most when identifying and prioritizing issues impacting your customers

- How to easily drill into real user sessions, identify specific errors and performance issues, and resolve the root cause down to the line of code

This will be an interactive session, so please bring your thoughts and questions for discussion.

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Meet the presenters

Holly Jenkin

Customer Success Manager

Holly is passionate about working with customers to find the right solution to solve their monitoring needs, to improve the quality of their software. She is a keen problem solver who is willing to go the extra mile to ensure Raygun customers are set up for success.

Innocent Bindura

Senior Software Engineer

Innocent is a well-seasoned software developer with over 10 years of software development using the Microsoft stack of technologies. A fervent follower of new technologies and often found in the trenches sluicing every new fad to find out what works best. His professional experience spans several industries ranging from online marketing, retail, financial to entertainment.